No matter how many pairs of eyes look at it, all printed books go to press with a few mistakes included. This book is likely no exception. Simple (albeit embarrassing) spelling mistakes happen, and we will post errors needing to be clarified here.

If you come across mistakes, please let us know. Email . Thanks.

• Chapter 2, pg.29 Handing Off "refine" should read: "refined" (yes, we do know our tenses).

• Chapter 2, pg.34 first parenthetical sentence: "(If the internal team is producing pages with the design team is delivering only templates, the style guide may be necessary before launch.)"
Should read:
"(If the internal team is producing pages, but the design team is delivering only templates, the style guide may be necessary before launch.)"

• Chapter 3, pg.47 Examples of Additional Client Survey Questions box question 2 on the lefthand side should read "How will you encourage site visitors to return to your site?" not "How will your ... ?"

• Chapter 3, pg.63 in diagram 3.7 In the sentence following Audience C, "gotomedia" should be "Company XYZ."

• Chapter 3, pg.72 in the sidebar 3.11 "understand the total cost" is repeated. Please ignore. Thank you for your understanding.

• Chapter 3, pg.75 Project Management Applications box "Gant chart," used three times in the box, should read "Gantt chart."

• Chapter 4, pg.95 in the small box that reads "Content management is tricky." The correct url should read: http://www.gotomedia.com/gotoreport/november2004/news_1104_content.html.

• Chapter 4, pg.116 left hand column Phase 2 Check-off List, the last header should read: "User-View" not "Page-View". Oops.

• Chapter 6, pg.144 What This Chapter Covers box "Idenfitying" should read: "Identifying".

• Chapter 7, pg.193 sidebar we refer to <www.webmama.com/error404- advice.htm>. Except that this page is now a 404! Nice irony, we know. We are trying to find out what happened to the page.